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🐾 PetCare Toolkit Support

Welcome to PetCare Toolkit support! We're here to help you provide the best care for your furry friends.

πŸ“ž Contact Us

Email Support:

Response Time: We typically respond within 24-48 hours

Languages: English, δΈ­ζ–‡ (Chinese)

❓ Frequently Asked Questions

How do I add a new pet?
Tap the "+" button on the main screen, then fill in your pet's information including name, species, breed, and other details.
How does nutrition calculation work?
Our nutrition calculator uses veterinary-approved formulas based on your pet's weight, age, activity level, and life stage to calculate daily calorie requirements.
Is my data synced across devices?
Yes! With iCloud sync enabled, your pet data is automatically synchronized across all your iOS devices signed in with the same Apple ID.
What premium features are available?
Premium features include unlimited pets, professional health reports, advanced analytics, weight trend charts, and priority support.
How do I restore my premium purchase?
Go to Settings β†’ Premium Features β†’ Restore Purchase. Make sure you're signed in with the same Apple ID used for the original purchase.

πŸ›  Troubleshooting

App is crashing or not responding

Try these steps:

  1. Force close the app and restart it
  2. Restart your device
  3. Make sure you have the latest version installed
  4. If the problem persists, contact us with details about when the crash occurs
Data not syncing properly

Check these settings:

  1. Make sure iCloud is enabled for PetCare Toolkit
  2. Verify you have a stable internet connection
  3. Go to iOS Settings β†’ [Your Name] β†’ iCloud β†’ PetCare Toolkit (should be enabled)

πŸ’‘ Feature Requests

We love hearing from our users! If you have ideas for new features or improvements, please email us at

πŸ“± App Information

Current Version: 1.0.0

Compatibility: iOS 17.0 or later

Languages: English, Simplified Chinese

Privacy Policy: English | δΈ­ζ–‡


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Made with ❀️ for pet parents everywhere.